Terms and Conditions
Welcome to Northshim!
By using our website and purchasing from us, you agree to the following terms and conditions.
Orders and Payment
- Orders are accepted through our website or by email.
- Prices are listed in SEK and include VAT where applicable.
- Payment must be completed before shipping.
Delivery
- We deliver within Europe. Delivery times may vary depending on stock and location.
- Risk passes to the buyer upon delivery.
Cancellation
- Wholesale orders can be cancelled only before dispatch.
- Please contact us immediately if you wish to cancel.
Returns & Refunds
- In line with Swedish and EU consumer law, customers may return goods within 14 days of receipt for a full refund, as long as the items are unused and in their original condition.
- For wholesale/bulk orders, returns may be handled case by case. Please contact us to arrange.
- Refunds will be issued after inspection of returned goods.
Warranty
- Products come with a standard warranty for manufacturing defects.
- Warranty does not cover damage caused by misuse, improper assembly, or normal wear and tear.
Liability
- We are not liable for indirect or consequential damages.
- Liability is limited to the purchase price of the product.
Privacy
- Customer information is handled according to Swedish data protection laws (GDPR).
Contact
- For questions regarding orders, returns, or products, contact us at:
Email: [email protected]
Phone: +46 72 775 77 72